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FREE SHIPPING

On Orders Above $40

FAQ

Customer Service Doggiefanshop provides exceptional customer service. Here you will find answers to the most important asked questions. U.S. Shipping Rates: Standard USPS Mail or FedEx (with delivery within 2-4 business days to most locations): Orders Between $0 and $40.00 - $4.95 Orders $41 and more Free shipping! USPS Priority mail is $7.99 Overseas Shipping Rates: Shipping is with either USPS or DHL depending on order amount Orders Between $0 and $24.99 - $15 Orders Between $25 and $49.99 - $20 Orders Between $50 and $149.99 - $30 Orders Between $150 and $249.99 - $50 Orders Between $250 and $499.99 $60 Orders Between $500 and $999.99 $75 Orders Over $1000 - FREE Please note that you are responsible for all import taxes charged to you by your local government. Frequently Asked Questions What shipping options are available with free shipping? Free shipping for U.S. addresses is via Priority Mail or FedEx which delivers in 1-4 days to most areas of the country. International orders are shipped via USPS with delivery in 3-10 business days to most areas of the world. How long should I expect to wait for my order to arrive? 90% of Our orders now ship within 1-2 business days of placement! Pets sports and jerseys in a size XL-XXL can take 3-5 business days or less to ship. If an order is time sensitive, please let us know so that we can best accommodate your needs. What is your policy on cancellations and returns? Cancellations are allowed before an order ships, at a 20% restocking fee. Returns are allowed only for manufacturer's defects. What are your hours of operation? Our online retail store is open 24 hours a day 7 days a week. How does sizing work for your dog collars? Our sizing system is like this (unless otherwise noted): Size 8 will fit a pet's neck from 4"-6" Size 10 will fit a neck size from 6"-8" Size 12 fits necks from 8"-10" And so on. The easiest thing to tell your customers is to measure their pet's neck and add two inches to come to the right size. The only exception is our large leather collars, for these collars measure the dogs neck and add 4". When in doubt, buy the larger size! Do you have a retail store? We do not have a retail store at this time. As we continue to grow this might be something we would consider. Have a question that you can't find an answer for here? Contact us anytime via e-mail at sales@doggiefanshop.com and info@doggiefanshop.com By phone (201) 747-9184
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  • About Us

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  • Doggiefanshop.com is your #1 stop online shopping store for Officially licensed dog jerseys, sports apparel and accessories. Our goal is to pr... Read More